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Privacy

How WiT Finance Group handles personal information collected through this website.

Introduction

This notice explains how WiT Finance Group handles personal information collected through www.witfinancegroup.com. It covers the pages on this website, including the contact form.

The site publishes information about the Group and its platforms, WiT Money, WiT Access and WiT Markets. It does not ask you to open an account, apply for a product, or make a payment here. Those activities, where they exist, take place on the relevant platform or with the relevant provider, under that organisation’s own terms.

Who we are

WiT Finance Group is the organisation responsible for personal information collected through this website. WiT Finance Group is wholly owned by Witaris Capital.

Business correspondence: Berkeley Square House, London, W1J 6BD. Email: contact@witfinancegroup.com.

This address is the business correspondence address supplied for the Group. It is not described here as a registered office, and this notice does not state a company registration number or a regulatory authorisation. Those details will be added only when they have been supplied for publication.

Information we may collect

If you use the contact form, we collect the details you enter: your name, email address, enquiry type and message. Company name is optional. The form also asks you to confirm that you have read this notice before the message is sent. A hidden field is used only to catch automated submissions. If that field is filled in, the message is discarded and is not treated as an enquiry.

Like most websites, the service that delivers these pages may process technical information such as your IP address, browser type and the pages requested, so the site can be served and kept secure. This website does not use analytics or advertising tags, and it does not ask you to create an account.

Please do not send special-category information, such as health or financial-account numbers, through the contact form. If an enquiry needs that kind of detail, we will agree a more suitable route with you.

How information may be used

Enquiry details are used to read your message, reply to you, and keep a record of the correspondence. The enquiry type helps us send a partnership, commercial, media, corporate or general message to the right person.

We use the email address you provide as the reply address. We do not use the contact form to build a marketing list, and we do not send newsletters from this website.

Technical information processed by the hosting service is used to operate and protect the site. We do not use it to profile visitors or to make automated decisions about you.

Sharing information

Messages from the contact form are sent through FormSubmit (formsubmit.co), which delivers them by email to contact@witfinancegroup.com. FormSubmit processes the name, email address, company name if you provided one, enquiry type and message for that purpose. That service may process the message outside the United Kingdom.

We do not sell personal information. We do not pass enquiry details to WiT Money, WiT Access, WiT Markets, lenders, brokers or other providers unless you have asked us to, or we need to in order to answer the enquiry you sent.

We may disclose information if the law requires it, or if it is needed to protect the website or the people who use it.

Keeping information

Enquiry records are kept for as long as we need them to respond, follow up, and keep a record of what was asked and how it was handled. They are then deleted or reduced so that they no longer identify you, unless a longer period is required by law.

A fixed retention period has not been published. If you want to know how long a particular message is being kept, contact us at the email address below.

Your choices and rights

You can ask us what personal information we hold about you, ask for a correction, ask us to delete it, ask us to restrict how it is used, or object to its use. You can also ask for a copy of the enquiry information you gave us.

To make a request, email the address below and tell us what you want us to do. We may need to confirm that the request comes from you. You can also complain to the Information Commissioner’s Office at ico.org.uk if you are unhappy with how your information has been handled.

The contact form will not send a message unless you confirm that you have read this notice. You do not have to use the form. You can email us directly instead.

Contact about privacy

Email contact@witfinancegroup.com with privacy questions or requests. Correspondence can be sent to Berkeley Square House, London, W1J 6BD.

This notice applies to www.witfinancegroup.com. The Group’s other websites, including witmoney.co.uk, witraha.fi, witaccess.com and witmarkets.com, have their own operators and their own notices.